Setting the direction of the Media Super blog
We identified an opportunity for Media Super to lead the market by providing high-quality, in-depth content marketing that addressed the evolving needs of both Media Super members and the broader superannuation industry.
We began by setting a purpose and direction for the Media Super blog, and identifying how blog content would differ from static site content. We then conducted a deep dive into Media Super’s member statistics and audience makeup, to better understand the issues and challenges the audience would be facing at different points in their super journey. From here, we were able to develop a sense of the content types and topics that the blog should seek to address in order to deliver the most value to its readers.
Strategic pillars to guide content creation
We then developed a set of core content pillars that would go on to form categories within the blog. These pillars were split into Phase 1 categories (to be implemented first), and Phase 2 categories (to be implemented in future).
Some pillars included:
- Tips and tricks – educational content designed to inform members and provide instruction and advice about how to make the most of their super
- News and updates – legislative and regulatory updates affecting the fund, as well as product and service updates from Media Super
- Investment notices – updates on Media Super’s investment performance
- Community stories – sharing the stories and experiences of individual members or employers, and celebrating the success of the print, media, and arts industries.
Aligning with industry regulations
Superannuation funds are bound by an Australia Tax Office provision known as the ‘sole purpose test’, which states that all fund activity “must be for the sole purpose of providing retirement benefits to their members”. Any content marketing efforts Media Super undertakes must therefore have a clear link to the fund’s ultimate purpose of providing retirement benefits to members. In constructing the content pillars and identifying possible blog topics, we kept the sole purpose test front of mind at all times, to ensure that Media Super members would gain true value from any piece of content the fund created.